Contact Asino Casino

For assistance with Asino Casino, email support@asinocasino.best. Our support team can help with general questions about your account, casino services and responsible gambling options. Please provide enough information for your request to be reviewed efficiently, while avoiding unnecessary sensitive information.

Asino Casino operates under licences issued by the Tobique Gaming Commission in New Brunswick (licence No. 0000064) and the Comoros gambling authority (licence ALSI-202509073-FI2).

How to get in touch

To contact the support team by email, write to support@asinocasino.best. Please use the email address linked to your account where possible. This helps the team identify your account and handle your request more quickly. Support will usually reply within 24 hours, although response times may vary depending on the subject and the information required.

When sending a message, include your account email address or username, a short description of the issue, and any relevant details such as the date or type of transaction. If the problem is technical or relates to a display error, screenshots can be included where relevant. Do not send your password or other information that is not needed to assess the request.

Common reasons to contact support

Account access, profile details and verification questions
Deposit, withdrawal and transaction queries
Questions about bonus terms and eligibility
Technical problems, errors or website issues
Responsible gambling requests, including help with available account controls

Please send one clear message about each issue where practical. If you are replying to an existing support conversation, keep the same email thread so the relevant information remains together. For account security, support may need to ask questions to confirm that a request has come from the account holder before making changes or discussing account-specific information.